Spanish/English Community Navigator

ABOUT YOU

Are you fluent in Spanish and English, curious, patient and a strong listener? We are looking for someone who builds trust with people from different backgrounds, approaches challenges creatively and has a high level of attention to detail.

Are you a curious, patient person who is a strong listener and has great judgment? You might come from a professional or educational background that is very different from this field, but if you love connecting with a diverse range of people in a dynamic, creative, and practical way, you will thrive at ICS.

ABOUT THE JOB

This position combines community resource navigation with daily living skills training, partnering with individuals with disabilities as they access services, pursue their goals and build greater independence. A primary focus is supporting Spanish-speaking individuals and families as they understand their options, navigate complex systems and connect with local resources.

You will also provide one-on-one living skills support in homes, schools, vocational settings and the community. Working alongside each individual, you will teach practical skills that support their choices, self-advocacy and participation in everyday life. Your week will include family meetings, resource coordination, community outreach and direct client support throughout Marin County.

This position offers part-time or full-time hours, with pay ranging from $22–$26 per hour, depending on experience and caseload. Shifts are generally 8 hours long, scheduled within the 9 a.m.–7 p.m. window, with both weekday and weekend shifts available. Work takes place at locations throughout Marin County. Specific meeting times and locations are based on each client’s goals, needs and preferences.

EMPLOYEE BENEFITS

The value of these benefits is approximately $1,650/month for full-time employees

  • 100% of health and dental insurance are paid for by ICS with company-sponsored plans 

    • Able to add spouse and/or family members, paid for by employee

  • Life insurance policy 100% paid for by ICS

  • Commuter stipend up to $175/month, depending on distance of commute

  • $50/month cell phone reimbursement

  • Paid time off each year:

    • Vacation accrual: 7.5 to 20 days, depending on tenure

    • Holidays: 12 days (10 company holidays, 2 you can use at any time)

    • Sick time: 48 hours (paid sick leave is provided in accordance with California law, and unused sick leave is not paid out upon separation)

    • Bereavement and reproductive loss leave: up to 5 days for each; 3 are paid

  • 401k and FSA plan enrollment available

  • Employee Assistance Program available

  • Mileage reimbursement for travel to work sites

DUTIES

  • Support Spanish-speaking individuals and families with navigating services and community resources

  • Coordinate referrals and follow up with families, service providers and community partners

  • Conduct outreach within Spanish speaking communities throughout Marin County, including attending and organizing community events and meetings

  • Partner with clients to work toward goals related to independent living, education, transportation, domestic skills, socialization, financial skills, personal health, hygiene, and community engagement

  • Provide in-home, community-based, and educational setting support tailored to individual needs

  • Independently manage a personal weekly Google Calendar, including scheduling and keeping track of client meetings in person, in the field, and through Zoom

  • Maintain an accurate daily calendar that reflects client sessions, meetings, travel and other work responsibilities

  • Communicate with clients, families, and team members regarding scheduling, cancellations, and changes to appointments

  • Keep detailed progress notes after each session and maintain accurate digital records

  • Attend meetings with clients, families, schools and collaborating agencies

  • Participate in staff meetings to discuss cases and brainstorm creative solutions

  • Model professionalism, healthy boundaries and person-centered support

QUALIFICATIONS

  • Fluency or high proficiency in Spanish and English, with strong verbal and written communication skills in both languages

  • Intermediate computer literacy and comfort using Google Workspace, including Gmail, Google Calendar, Google Drive and Google Docs, and Zoom

  • Ability to independently schedule and coordinate in-person, community-based, and virtual client meetings

  • Valid identification (Real ID, driver’s license, or passport) required

  • A background check will be conducted

TO APPLY

Please email your name, phone number, resume, and cover letter to:

Lillian Rangel TDS Program Manager
lillian@connectics.org 

The interview process for this position includes a phone screening, an in person interview, and a 30 minute computer-based skills assessment. The skills assessment will evaluate basic technology and organizational skills related to the position.